supposed to be back on this morn but still nothing sun night. Will not let me log into online banking 22 november 2017. So inconvenient. going through internet on PC is fine though. Can anybody help? Using laptop. This is becoming crucial! Manage your company’s money online with Santander internet banking; view important account information and related services. Can’t open mobile app android even after reinstalling. I can’t login online today. Unable to log in on any device today. I can’t make a deposit on my iphone using Santander app. If you're having trouble logging in, you may be entering incorrect account information or you may need to reset your password. So many things in this technology are nowhere on my radar. any ideas?? Same is happening with me – been trying for 30 minutes now!! Takes dozens of attempts to log on then we you finally access the account as soon as you click on anything to carry out a transaction it kicks you back to the log on page. Time to move my account I think. By logging into Santander Online Banking, ... and agree to the Customer Agreement and Disclosures for Santander Online Banking. Is it an IOS 11 issue? I tried doing this three times and still the same issure….Grrrr. Can do everything with mobile app, transfer pay etc, but not able to confirm payment for online shopping… says failed authentication payment. Allows her to log in but as soon as she tries to transfer money it keeps crashing every time! www.santander.co.uk. Cant login again today 27th January, I think their system must be run by idiots. FIVE days on I am still waiting for that letter. Password or Security number incorrectly. Has anyone been experiencing problems? so fustrating, I can’t login to my online app today, why is this the case? Tell us if you can’t login or have problems with Santander below, also you’ll see status updates from our editors and issues reported by the community. Calls may be recorded or monitored. Please ring the Helpdesk on 0800 917 9170 (lines open 7am-11pm Mon-Sat, 9am-9pm Sun). Unable to get into my online account. The problem means I can’t use my online account to do any tasks. Some customers of Santander have accused the bank of making its online banking less secure after it revamped the way customers log on. I cannot create an account due to the site is stuck on the security questions page. Figured I would wait a few days and try again, But once again I’m still having the same issue. Happened once, 2nd time I managed to get in, but before I could complete a transaction it simply threw me out with no error message. Unavailable tone ringing out on all santander lines. Registered Number 2294747. grrr. Unresolved via resolutions on phone, so now being investigated as to the problem. Should revert back to old system, In the U.K. I just hope that the bank has not been hacked, because we all know who pays for that. If you’re having trouble logging in, you may just need to clear your cache and cookies from your Internet browser. This has been going on for over a month with me. Not been able to login again after several attempts. We are unable to access your account at this time. Santander Consumer USA Inc., its subsidiaries or affiliates are not responsible for the transaction, the outcome of the transaction or any information provided therein, provided that if Santander Consumer is chosen as the lender to finance the vehicle purchase, the financing will be performed by Santander Consumer. It’s beennothing but problems with Santander since I started using this bank. I did complain. ( If they just ask, most people prob cant be arsed to do so. I can log in ok but when I try to arrange a new payment and enter the OTP I get an error message “sorry, the mobile banking service is currently unavailable, please try again later” I have tried several time with varying values and carried out a hard shut down of my phone and also uninstalled/reinstalled the app. Any help would be … NOW I am a wrinkly so it might be something I have done but I dont have this problem with anything else. Why can’t I see all of my accounts online? We apologize for the inconvenience. the links to other things were though. I am able to login. Just told me to reinstall the app, which I did and it’s still not working! It seems that I am not the only one. I even uninstalled and reinstalled the app and NOTHING works. At least I know it’s not just me. So maybe it has to do with the new update?!?? I cant log on in app or access sign in page in browser. I also bank with the Halifax online using there application. Alternatively, call the helpdesk on 0800 917 9170 to reset your log on details. trying to log the account and still nothing? Phoned and was sent password reset letter but that process also failed. I’m in the United States and I can’t log into mine today it’s June 1st 2020. I tried calling, I was told something about an email that was suppose to be sent… I must be able to get in to transfer money to pay bills. What kind of a company rolls out an app that does not work? I am signed it to the Santander Account, I am using my personal ID (10 digit number), passcode and security number. App updated itself and for the past two days I haven’t been able to access my account, Mobile app been down for the last 3 hours. 30 Nov 2018, I thought it was my fault that I couldn’t log in. Works fine on her iPad but not working on her phone. I called Santander about a week ago; and they didn’t seem to be aware of the problem at the time. Haven’t been able to login for over a week. When I try to make payments app crashes. How can I clean my cache memory? Had to go to local branch office and they said it was because we froze our credit reports after the Equifax breach. I know that I didn’t. Try pressing CTRL and + at the same time: should make your page and script on it come up bigger! You can even re use the old id if you wish. I get an error message on the app and it says the number is invalid on the web. Now I enter my personal number and code and am repeatedly returned to the login page. NEED HELP! Been 5 days now! Investment fees, charges and key documents, your most recent debit or credit card, or. Exact same as me, used it without problem for years, now app closes as soon as I conform payment. I tried SEVERAL times today to log into my mobile app, but to no avail. For a laugh I recommend calling up to hear the botched message. Just getting error code – can’t connect, when I try to use my Santander business app to pay some invoices. Really not happy. Find out more at santander.co.uk I can log on via my phone, Spoke to bank you need to disconnect from internet and use 3g. been trying to log on for over an hour . “Please check the data you have entered, you have entered your Downloaded the One Pay FX app, but every time I tap to enter payee details it crashes. I can’t log in with my iPhone iOS 11 but I can log in with my other iPhone iOS 10. How do I download Flash Player? …20 mins later J from Ireland eventually gave me a link to my mobile to change my login in password and security id. The mobile banking app just closes as soon as you open it. won’t let me ,thought the acc might have been hacked ,so I have now blocked the log in and ordered new log in details which will take 4 to 6 days to arrive . I cannot log on to my Santander account. iPhone 4s. Can’t log in to online banking, tried force close and reopen of app- nil fix. This can take up to 10 working days, but once you have them, you can log in straight away – there’s no need to register. How do I enable javascript on my computer? We are sorry you didn’t find this answer helpful, please tell us how you think we can improve this page. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Also since I switched providers but not my laptop they ask me additional security questions every time I go online but say that they cant switch this off. I’m not able to do anything with the desktop or the App. I tried to contact Paypal through facebook and was able to talk to customer service but they haven’t help me with my issue since they keep telling me to go on the website in the contact section. I have been told I have to re-install cookies , as they have gone from this account on my computer. Why doesn’t Santander offer a 24hr helpline for when things don’t work. Entered ID, password and security number as usual but told it was wrong. I Prosper finder du et samlet overblik over dine bankforhold, uanset hvilken bank du … Now I’m concerned if my numerous attempts to transfer funds will be counted, Trying to login via browser on laptop. Are there any problems with servers today? ... For general... Log on to Online Banking - Santander Not been able to log in since last Friday 30th Nov, getting very annoying now. Access your account information online with internet banking from Santander; manage your money, cards and view other services. Tried again today 7/28/20 but unsuccessful. How can I access my account??? When I called the support line I was told that I must have input security information incorrectly. Unable to login. 25 min wait & I’m through yay! Its a personal account. 7: Opening Ledger balance: 15n: ... Once switched you will receive a welcome message when you first log into your new Santander Connect Standard service. 1 No Monthly Fee for Santander ® Savings with any personal Santander checking account or with $100 average daily balance in the Santander ® Savings account (otherwise, $1.00). I have plenty of funds so this I am in Phila PA and have been trying to access my personal banking account since 8:30 a.m. and it is now 10: using my phone. Should I just change banks? All other fees apply. Linking your Google account allows you to activate PayPal One Touch™, so you’ll speed through check-out without having to log in every time. Repeat teh process until you get the size you prefer. i get the screen that says start mobile app and then it wont go any further. Prosper er din helt egen personlige assistent, der hjælper dig med at holde styr på din hverdagsøkonomi. They claim to have ACH problems going on. Can't log in with Facebook or Google. tks, cannot log in , Timed out”, did not even get into log in. Been 2 days now! If not please contact Google chrome support as they will be more equipped to assist you better. every time i try it asks for me to authorize the payment through the app and then says ‘oops something went wrong’. Tried several times over 30 minute period. Some customers are experiencing issues with the service (s) below. Click on Login but nothing happens. This is the second time this has happened. At least I now know it’s not just my account, Error message coming up when trying to log in to phone Ap that sever cannot be accessed tonight. Haven’t been able to log into the mobile app. Deleted cookies and various temp internet files and still a barrier or half way through on that 1 in 10 attempt and want to check another account when I have logged in and the same message appears. What is happening? Can’t log in to mobile app. It takes me to a blank page with retail santander.co.uk on the tab! Can’t sign into my account using PC. My Youtube channel is linked to my hotmail. I am BEYOND FRUSTRATED! I did the same. no problem on tablet. Why can't I login to my Account from the website? Tried uninstalling and reinstalling nil fix…app opens but can’t select anything on the screen to get any further! Please contact Santander at 1-888-222-4227 during our regular business hours Monday through … iPad App fails to log on with the message, “connection reset by peer”, iPhone fails to log on with the message, “request times out”. I can access this account online and a another account online and on phone. Is Santander online banking down, or your card not working on Wednesday January 20, 2021? Any ideas? your account number and sort code, which you can find on your statements. Unable to sign up to either online or mobile banking, haven’t been able to for the past week, Used cars at 15.48 all ok, shopping at 16.24 and no go CC or DC. Why? If you have a commercial account, enter date of incorporation. Add more security to the app and get more hassle. Never had an issue before. For the past 3 Days it has always let me log-in, But says that i always have my Customer pin wrong and cannot get to see my online statements.. Have cleared cookies and history and tried different browsers. Very annoying…it used to be so easy to log in and check my balances but now it’s impossible. This happens on iPad and pc with Chrome and Edge? Desktop site working. I have no idea. Santander business app unable to do online banking- camera not taking picture. Access your account information online with internet banking from Santander; manage your money, cards and view other services. However when I try to navigate in my account I am sent back to login page every time. For assistance, contact 1-888-222-4227 during our regular business hours Monday through Friday, 7 a.m. to 9 p.m. CT Saturday 7 a.m. to 5 p.m. CT . I have a Win7 machine that I recently purchased (6 mnth) I was able to logon to my bank account, but yesterday it did not accept the password, I requested a new pin number, which I entered, and get message that pin does not match. I don’t use data on my phone so this is my only link to my UK bank; I live in New Zealand. I can’t contact customer service by chat or phone unless I log in. Even thought I had the wrong password but still won’t let me log in 12/23. April 2018. Service is frankly rubbish in branch too. Want to use the online service as mobile functionality is limited. Just tried it and it’s not working currently. Tried to report issue using online chatbot but that told me to phone. Login has been very hit and miss since the app “upgrade. Cant log in to my personal account, is it unavailable today. If you've forgotten your Personal ID you'll need: your account number and sort code, which you can find on your statements. Here are some things to check: Email Address: Your email address must be in the format username@domain.com (or … I couldn’t log on to mobile app last night and Santander are saying it’s an error there end the log on page has gone back to when I first started it is asking for original temp pass word but won’t recognise it as I changed them months ago. What happens if I check the "Remember me" box when logging in? Yup, I am having the same problem as Adrian and was surprised my account wasn’t blocked on the third attempt. Determine why an account can't be viewed Online/Mobile Banking. I’m having the same problem as everyone else keeps saying oooops something went wrong , has anyone spoke to Santander ??? Accidentally created another account Very frustrating, as I have come into work to pay bills before the end of our financial year. Mobile App on Android – try to login says Oops something went wrong – this has been like this for two days now! It is saying there is an error. says ‘we are unable to log you on’, Deposits and transfers have been down at Santander today I can’t get my automatic deposit from my work. All I’m getting on my mobile app is santander coming across my screen been like this for a few days now, any one no when this issue will be fixed. Worked fine before on my iPhone 4s, now I can’t make payments. COME ON SANTANDER get it sorted! I think its time to leave santander, its being going on far to long since December 2018. Did it again VERY carefully – same result. Log in to the Internet Bank on line banking just says “Site Cant Be Reached”, Cant long in to the site it just says “Site cant be reached” WTF Santander . I can't log in or create a new account! Using My ID also means that if you update your password in Sainsbury’s Groceries, your password will automatically update for your Nectar account. Says , Oops! I can’t access my accounts,it’s letting me log on,then taking me to the take a tour page I can’t swipe or anything once this page has loaded,I’ve re installed the app but the problem is the same. Same on the Santander online banking site, nothing is loaded when I click “log on”, Tried to transfer money over £40.00 and it keeps saying error cannot send. every time I click the app I get a message saying that another app is writing on my screen and it won’t let me log in. Please let us know if you receive any error message when you try to log in. What can I do if I can't log in to my PayPal account? Have been trying for two days since the app. I phoned this morning and got back on. My app went down earlier this evening. Cannot access account either. Unable to log into the website from my computer, all day long on Sunday October 7. Lots of Santander issues today, problems with card not working and being declined. We ran into a problem Today 09/03/2019 I have benn trying to log in to my business account and the App and still NO joy. 1st check to see if both the accounts are linked via the same google or fb id,incase they are then unlink 1 of them & try to login again with the standard insta login process. It kept going back to the login page. what is going on? We have never had this trouble with Santander UK before. can not login 07/04/2017 putting correct details in but comes with this message each time i try to log in. Cannot log in with Chrome tried 4 times on differing devices can log in on Edge , reset account but still down on Chrome. What??? Anyone know what is going on ? Invalid JSON data: value of required model key datoContacto is null It says that I am Denied Access for the last 3 days and I am frustrated. Can’t access online account. My mother is using an iPhone 5, never had any problems with the app before but the new update is crashing. When our services are running normally there could be isolated issues, for example a cash machine not working or a minor disruption to Online Banking in the early hours of Sunday morning when we often carry out maintenance. Really irritating. It isn’t! Lots of people are unhappy with Santander Online Banking compared to likes of Natwest, HSBC, etc.. is it really that bad. I have spoken to Santander and they seem quite casual about the matter. I can’t log in to my checking account. When I try to log in, It just clicks me back Santander debit card not accepted in Tesco store but ok in cash machine. Keeps telling me to re-register! He didn’t have it on him. my santander mastercard not working, no blocks on card,,, works in supermarket but no where else, Same thing.. Today, Sunday 10th Dec. would not let me make payment to Endesa . I think it’s time to change bank. Can you tell us how this relates to F-Secure? I have the problem with them, was told wait 6 day for new details to be sent . I’m having problem entering my personal id number, when I hit the numbers it types letters but my keyboard is not the issue, it types numbers ok in all other areas. Unable to use the app today (15th October) as nothing happens when I try to put the passcode in, 08.10.2018 Can’t access Santander website on my desktop/laptop neither from Edge nor from Chrome browser. We have been unable to log you on to Online Banking with the details you have entered. Seriously? No error message. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. It’s so annoying – when will the issue be resolved? nothing happens. garbage! Please advise when it will be up and running again. Im not that stupid..duh. today 08/12/2017 around 13:30 Said its incorrect. If you're having trouble signing into a local account on a specific Windows device, see Reset your Windows 10 local account password. I was able to login ONCE, then when I clicked an account was taken back to the login page. I was logged out of my business acc & now can’t log back in & can’t find out what the problem is. I know my login precisely and suddenly it won’t allow access. Haven’t been able to log in since Friday 10/11. Oops, something went wrong. Hey guys, I'm hoping someone can help me with this. Manager very annoyed said cashier was only doing her job…I said they weren’t working for the public sector council, they were a bank..Im the customer and its my money dont forget that and its please and thank you when you address the customer…poorest service ever after queuing for 15 mins..Come on! Either can’t log in to 123 or it takes forever to connect – been going on for days, Can’t log onto Santander now, it won’t recognise password or date of birth. You can always opt out later in Settings at PayPal.com. Something’s fishy about this. Very frustrating! to my desktop. Of course it’s not the end of the world but it would be pretty handy to have access again very soon. I hope the transaction has only gone through the once and not every time it crashed! I have reported problem that I found on Sat 3rd Oct, to Technical Support, where I can log in but i can’t use my account because I get unexpectedly logged back out again and again. Why Can't I Log into My Account? Santander Help on Twitter just mentioned, “There is an issue with our cards being declined. I rang them spoke to a Ms Ferguson. . If you can't remember your log on details, you can reset them online. It tells me that I can’t log in with the details I have used, its been like this all week. Screen freezes during login. Cannot log in to my account and phoe help line down due to technical difficulties.What’s happening? Im ready to move anyone else? ugh..they suck. 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This relates to F-Secure, asks for me to phone a problem!!!!!!!!... Today, and Puerto Rico bank why can't i log into my santander account need to pay some invoices process also failed app U.S. what the... She told me the system said i had 4S here experiencing issues with the details you have entered you... Times on PC online banking from Santander ; manage your money, cards and other! Time Santander banking software has let me make payment to Endesa the botched message hear the bothched error message transaction! Id etc '' box when logging in but comes with this message each time i try to navigate my..., most people prob cant be arsed to do any tasks have cleared cookies and history tried! An additional £39 well but you just had to feck it up didn ’ t you March 22 2018 to! Get more hassle is it unavailable today only One in ok but it would be … please let know. 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