Note: This review covers the entire resort and not just the hideaway side. We thank your compliments to our staff, services, facilities and atmosphere. Own or manage this property? Book Hideaway At Royalton Riviera Cancun, Puerto Morelos on Tripadvisor: See 6,498 traveller reviews, 7,153 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. We are delighted our facilities and services meet your expectations of a five-star establishment. Everything you need to know about the Hideaway At Royalton Riviera Cancun rooms at … We understand your experience was not exactly perfect but you can be certain that all your comments will be taken into consideration. It was our first time at an all-inclusive resort. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. This sprawling resort’s got lots to keep you busy. Good experience overall, great at following the cdc guidelines and will definitely be back. 3rd, the drinks are amazing. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. I was a little bummed that we were given a, Hi..I have emailed the hotel about 6 times regarding pre paid, ... jewel in the crown was the glass and stainless steel staircase leading up to a rooftop terrace with a, ... Birthday so special People are very friendly pool are. Dear isaiah807 Happy Honeymoon! Thank you so much for your contribution we hope to see you again. Prices are the average nightly price provided by our partners and may not include all taxes and fees. If you’re diamond club you got to eat at the Dorado for breakfast and we found the buffet had better food than Dorado (ate twice at each location). Second, the people who work here are some of the kindest most hardworking people I’ve ever encountered. Most important for us is the overall guest experience, rest assured that I will share your kind comments with the departments concerned. We look forward to welcoming you back to the Royalton Riviera Cancun shortly. trivago! It is about a 20-minute drive south of the Cancun airport, and 45 minutes from downtown Cancun or the Hotel Zone. Dear laudie3a Let me take this opportunity to thank you for choosing to stay with us. Located 10 km from Dolphinaris Cancun, guests of 5-star Hideaway At Royalton Riviera Cancun (Adults Only) Venue may find a nightclub, an outdoor pool area and tennis courts on-site. Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Response from General Manager, Director General at Hideaway At Royalton Riviera Cancun, Response from General Manager, General Manager at Hideaway At Royalton Riviera Cancun. Royalton Riviera Maya We are sending you a private message with the request information. Royalton CHIC Suites Cancun Royalton Riviera Cancun Hideaway at Royalton Riviera Cancun. Hotel? We had a great time relaxing, having fun at the pool with a super service from Esteban and his crew. There are no perks. Luxury Regards Alfonso Lopez General Manager, I really wanted to love this place! This is the version of our website addressed to speakers of English in Canada. The resort was at 30% capacity, which was really nice. We contacted you by private message with the information. It’s right on a palm-backed beach that curves gently around a reef. Rated number 5 of 120 hotels in Riviera Maya, Mexico by Canadian travellers. WiFi and parking are free, and this property also features 2 outdoor pools. We got a honeymoon suite on the hideaway side and ended up with Room 2415 which had a rooftop hot tub and amazing views. It was a nice resort that’s 10 mins from the airport. View deals for Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive, including fully refundable rates with free cancellation. We were there my girlfriend and I this week. Enjoy free WiFi, free valet parking, and 2 outdoor pools. See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Hi, we have Diamond Club Section it´s our premium service, you can check it on our web page. No one is coming to unpack and iron your clothes, no one will take care of your dinner reservations. We asked at Diamond Guest Services and we were told sorry, then sent on a goose chase to other departments who also said they could not help. We’ll even let you know about secret offers and sales when you sign up to our emails. See photos and read reviews for the Hideaway At Royalton Riviera Cancun rooms in Puerto Morelos, Mexico. Nothing to rave about and not terrible but my husband can make better Italian food at home. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,476 traveller reviews, 7,141 user photos and best deals for Hideaway At Royalton Riviera Cancun, ranked #11 of 38 Riviera Maya hotels, rated 4.5 of 5 … We have taken your comments constructively and have shared them with our management team. No one is coming to unpack and iron your clothes, no one will take care of your dinner reservations. There are more places to choose from in the Puerto Morelos area. Thanks to a number of swim-up rooms, nine restaurants and a beachfront location, the Royalton Riviera Cancun serves up wow-factor holidays with ease. We have rebooked for Feb. 6-13. Location Carretera Federal 307 Tulum-,Cancun KM 332,150,SM31 It was almost as if we had the beach to ourselves, Dear krystyg2021 Happy Honeymoon! At Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Hideaway At Royalton Riviera Cancun, Puerto Morelos Picture: Beah bar - Check out Tripadvisor members' 13,370 candid photos and videos of Hideaway At Royalton Riviera Cancun Hideaway At Royalton Riviera Cancun Features, Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, Puerto Morelos 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, My husband and I went for our honeymoon in November 2020. We hope that you will like the improvements we are making in our rooms and suites now and that you enjoy them on your next visit. Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. Response from General Manager, Director General at Hideaway At Royalton Riviera Cancun. This property enjoys an ideal position in the heart of Puerto Morelos. Thank you, Hi x you can down load the Royalton App and register stay. Most important for us is the overall guest experience, rest assured that I will share your kind comments with the departments concerned. We are delighted to learn that you particularly appreciated our facilities. 3rd, the drinks are amazing. Luxury Regards Alfonso Lopez General Manager. Our guests praise the restaurant and the helpful staff in our reviews. If you know real Mexican food (we are from California), do not eat at agave. Our guests praise the restaurant and the helpful staff in our reviews. How we could get there, what our options ? Luxury regards Alfonso Lopez General Manager, My husband and I went for our honeymoon in November 2020. Make sure to make dinner reservations when you arrive for each night so you can hit all the great restaurants. We would continue to do our utmost to deserve your support and we look forward to your next visits. #HideawayatRRC #HideawayEscapes and the entire staff was extremely friendly, helpful and spoke great English. Guests enjoy the restaurant. Response from General Manager, General Manager at Hideaway At Royalton Riviera Cancun. Free WiFi is provided in the rooms. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,520 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Hi, thank you for contacting us! I was a little bummed that we were given a, Dear krystyg2021 Happy Honeymoon! View deals for Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive, including fully refundable rates with free cancellation. more. The Royalton is in the Puerto Morelos area, which is calmer and more secluded than Cancun -- but has less impressive beaches. We would go back to the resort just because of him! Also, we got booked, I am trying to contact someone at the hotel....I originally had plans to go here in April, but had to cancel due to Covid. First, we are here until Saturday and making the best of it. Biggest issue: This is not an ALL Adult Resort. We arrived to learn that we could not get ANY Dinner reservation at ANY of the restaurants on the property for the first 4 days. Just got back yesterday and thoroughly enjoyed our stay. We will be pleased to welcome you back. Thanks, Hideaway At Royalton Riviera Cancun Features, ... Our one bad experience we had the power go out of our. Luxury Regards Alfonso Lopez General Manager, Hotels near Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos Luxury All Inclusive Resorts, Puerto Morelos 5 Star All Inclusive Resorts, Puerto Morelos All Inclusive Beach Resorts, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, Diamond Rooms Stay at this 4.5-star luxury property in Puerto Morelos. Hideaway At Royalton Riviera Cancun Hotel is located 10 km from Ventura Park and boasts a nightclub, a tennis court and entertainment activities. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. The front desk staff told me that it was not being offered however, I went to the concierge desk the next day and was able to get it squared away. See photos and read reviews for the Hideaway At Royalton Riviera Cancun rooms in Puerto Morelos, Mexico. View 48 photos and read 1,060 reviews. Dear Jennayyluv We value your comment and are delighted to read that you particularly like our diamond club and our safety measures. The accommodation comprises 343 luxury rooms. Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Hunter steakhouse was the best! We asked at Diamond Guest Services and we were told sorry, then sent on a goose chase to other departments who also said they, Dear Yolanda B We very much appreciate your review which points out some interesting matters. We are delighted our facilities and services meet your expectations of a five-star establishment. 95 reviews of Hideaway Royalton Riviera Cancun "Stood at the Hideaway room 2125 from February 20th to the 26th. Guests enjoy the dining options. Scuba diving and snorkelling are popular, so pack an underwater camera. Luxury Regards Alfonso Lopez General Manager. Unwind in your preferential accommodations where suites feature aromatherapy to greet you each time you enter, a spacious Jacuzzi tub for two to enjoy, Royalton premium DreamBeds™, high thread count sheets, 24-hour room service and a selection of in room premium spirits. Please see our partners for more details. We have taken your comments constructively and have shared them with our management team. Luxury Regards, Alfonso Lopez General Manager. This is the version of our website addressed to speakers of English in the United States. It was our first time at an all-inclusive resort. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Dear Itskaygo It has been a great pleasure to receive your warm review describing your most recent vacation at our premises. I originally paid the extra $60 to select my. Antigua Royalton Antigua. Kids are everywhere. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Claim your listing for free to respond to reviews, update your profile and much more. Luxury Regards, Alfonso Lopez General Manager. The small town of Puerto Morelos itself is a 25-minute drove south, and it's nearly an hour to Playa del Carmen. Hideaway guests may enjoy access to all of Royalton Riviera Cancun's restaurants, bars, activities, and health and wellness facilities. We hope that you will like the improvements we are making in our rooms and suites now and that you enjoy them on your next visit. The tacos from the buffet area at breakfast were so much better and the food truck by the main pool was decent. Also, we upgraded to Diamond status only to find that it’s a scam. We are thrilled that we could meet your expectations and you could take advantage of the facilities. The accommodation lies near the sandy beach. Costa Occidental de Isla Mujeres National Park is minutes away. Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. Discover Hideaway at Royalton Luxury Resorts, the perfect place to open yourself up to an elegant adults only vacation experience. We were in the Hideaway side and never had issues finding chairs at the pool or on the beach. WiFi and parking are free, and this resort also features 2 outdoor pools. 16K likes. The, Dear Yolanda B We very much appreciate your review which points out some interesting matters. I reached out ahead of time and was told to inquire once I checked in. Thank you so much for your contribution we hope to see you again. Browse through our gallery of images, and start visualizing your all-inclusive vacation in Cancun, Mexico. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We could not be more pleased to read that you found our staff friendly. Grenada Royalton Grenada. There was an opening for our last day only. Dear laudie3a Let me take this opportunity to thank you for choosing to stay with us. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment. Continuously improving our performance in all areas is our main task. I had researched ahead of time and found that they offered a honeymoon package (bottle of wine, door banner, and romantic dinner) for free. ... resort. The venue is housed in different buildings. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Check prices, photos and reviews. During our stay we would like to go to Cancun. Everything you need to know about the Hideaway At Royalton Riviera Cancun rooms at … Points out some interesting matters resort was at 30 % capacity, which really. 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