Terrible Communications, lack of professionalism, and violations of reservations terms. Do not trust this website! Definitely clean and wish I'd had a few extra days to stay there. Please use vrbo to book anything as I've booked through them for years and always a great experience! Pros Glamping Hub is a fantastic place to work. We were told we could cancel and book something else which we did. After a day of calling them and trying to get a hold of them, I decided to dispute the charge with my CC company. Our stay at Dillard Mill in the Ozarks in Missouri was incredible. No Opinion of CEO. DON'T BOOK THROUGH GLAMPING HUB OR the FAMILY CABIN NEAR SAM HOUSTON NATIONAL PARK IN WILLIS COUNTY NEAR HOUSTON. What an absolute waste of time messaging the host and waiting for a response. I would never ever use this company again. A free inside look at company reviews and salaries posted anonymously by employees. Star Glamping is situated in the East Coast district of Singapore, 5 km from Singapore Sports Hub and 7 km from Cloud Forest. They called back a week later after and left a message telling me to email them. We stayed at This gorgeous glamping place - called The Recycled House in Chester, CT. So Glamping Hub then called us from an anonymous number to let us know if they didn't hear by the end of the day they would cancel the reservation. 10/10 from us!Easy to book, including the ability to specify right down to the finest of details. Glamping Hub is the place to locate your next Glamping adventure. So I made a different reservation. When Glamping Hub reached out to ask if we’d like to try one of their properties, we started scouring their site to find something that looked fun and was relatively close to home. It's listed as a Cabin when it was definitely a trailer. You'll find only the best on Glamping Hub. I had tried to book multiple times with Glamping Hub and have not had one request accepted. Loved the outdoor shower and sauna. 0 stars for the website and for the host being so negative. There should be no option to request to book if the property is not available! Find the best glamping locations & camping near me! Like stepping back into nature and time. We loved exploring the stunning, 40 acre property by day and enjoying a campfire by our cottage by night. PS this is about a month later and I am still dealing with these dweebs.Again don't use these scammers, best to go through VRBO or something more established. Unbelievable right? It was a very unique and fun experience.The hosts were just lovely and the location fantastic!! Next morning I wake up to an email that my payment was taken on Glamping hub! I had a great experience using Glamping Hub! Cons. “Sorry for the inconvenience. Thank you Glamping Hub for ruining my husband's birthday. 126.8k Followers, 5,128 Following, 1,229 Posts - See Instagram photos and videos from Glamping Hub (@glampinghub) Glamping is a new term to Turkey and one I hope that catches on! Not only did the number not work but further emails were ignored. 138 talking about this. We had to cancel our other planned activities costing us a pretty penny. Neutral Outlook. the original accommodation we tried to book on glampinghub thay we had no response from we were able to book quickly, easily and safely in booking.com. You don’t see this with other rental platforms. Host never replied in time so I had to cancel my request the day before. I won't be going through them again. One last note, as a host their marketing department has been great in helping me market my cabin. This should be REAL TIME.Each reservation has been declined after 2 weeks of attempts.2) it will take days to get response, so any other places you're considering now cost more because prices can change.Such a disappointment and now my kids are excited over the original place we tried. It’s a booking platform for unique accommodations and a great resource for sustainable tourism. While my host was very accommodating and agreed to refund my entire booking, GlampingHub have refused to refund the extortionate 'service fee', which was hidden away in the FAQs. I booked 2 days for me and my wife.when we got there the place was disgusting and run down. Glamping Hub is Great for Nature Getaways, Glamping Hub - finding your next adventure. Really close to downtown, with great shops and restaurants. They provide a nice supplement to our rental program. The recent public health order meant I had to cancel, through no fault of my own. We want people going glamping to have the best experiences so we take who we accept as hosts and which properties very seriously. With headquarters based in Denver, Colorado and Seville, Spain, they strive to provide you with the best possible glamping experience, while offering superior customer service. While we enjoyed exploring the Long Beach area, even better was staying in and enjoying our glamping locations.Big props for Glamping Hub's site, system, and properties. Developer of an online booking platform designed to offer glamping experiences and help people find suitable vacation rentals. This is my review. Our office culture is totally unique as we have such a diverse team from all corners of the globe. Couldn't find anywhere else to book in that area. The cottage was so cute, spacious, and had everything we needed. They did not offer to help find me lodging. Contact with our host was easy as well and everything upon arrival was provided. When we asked for a refund on our voucher they said they could extend the voucher instead but it still had ti be booked for the expiry of the voucher (not really an extension) which doesn't suit us at all. November 13, 2017 November 13, 2017 2017, REVIEWS, TRAVELS, TURKEY Catie. They are not only courteous and helpful, but are very professional and willing to go the extra mile for guests as well as hosts. We have tried twice to book a rental and the owners never confirmed the rental for us. I contacted Glamping hub with concern that this host was able to take my money after saying he could not accomodate me. Terrible Terrible Terrible. Be sure to check out the Red Horse Inn booking page for more information and reviews about this destination. This seemed to get their attention a little, the hosts were very responsive and were able to get our money back to us, but Glampinghub kept their $70 fee saying because we have no proof (Even though I have the messages) and disputed the charge that they will keep the fee. Quiet retreat in the San Juans much needed after boating for months. I will next time - because I see I would have been forewarned. I made a reservation and then, less than 48 hours until my arrival, the host said he can’t seem to get the payment from Glamping hub so he could not accomodate me. Outside there's a waterfall and Adirondack seats for relaxing. We have been looking into different hotels and she liked the … I had a good experience with Glamping Hub. Only the latest review will count in the company's TrustScore. There are all kinds of glamping accommodation available on the website, from the traditional such as wooden chalets and safari tents to the more unusual, including yurts, tipis, bubbles, and caves. Glamping hub can only say they are sorry and it's up to the host to give refunds.very disappointing. They said the host did not list the prices in their website properly, and would not rent to me at the price that was listed, confirmed and paid for. The days I requested to stay were not actually available even though it said available on site(has happened more than once) 3. we visited the property at Willis County through Glamping Hub. So I then made a third reservation on a different site. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Then last minute, the day we were supposed to leave we were told our trip was canceled. Since its launch in 2013, Glamping Hub has been one of the world’s leading luxury camping websites. Glamping Hub General Information Description. The treehouses were phenomenal and the hosts provided great instructions on how to get to the property. 1. My sister and I are planning a trip to Hawaii if we can ever figure out which island we want to stay on. Buyer beware! We followed up after booking with the host to make sure this was correct... well turns out it was a mistake on the Glamping Hub page. Suntec Singapore Convention & Exhibition Centre is 7 km from the tented camp, while Gardens by the Bay is 7 km from the property. I frantically called and they would not answer the phone! © 2021 Trustpilot, Inc. All rights reserved. “Glampers can enjoy the lush surroundings without sacrificing any modern comforts – this vacation home rental has solar-powered electricity for light and electronics, and there is also a daily housekeeping service provided.” We hope to continue our relationship with Glamping Hub for a very long time! This site is really unreliable and absolutely scam. Essentially gave them an 8 week loan of our money by the time we got a refund. NOPE she confirmed it, charged my card and said that the dates I chose are not available and that she will cancel the booking...... 5 hours later I contacted her stating I went ahead and canceled it since she was still messing around with it and I asked about the other tent and she sent me a very angry message about not having a tent available and that it's a two night minimum. The Working Model . BUNCH OF CON ARTIST! Looking forward to using the site again for my next trip! She also discovered she was charged hidden fees and was frustrated with her customer service experience as well. Luckily, I was able I cancel the third reservation. 2. Doing what exactly when everything is shut down? Backlogged during Covid? This month because I'm about to have a baby in october. I think they are a unique booking platform (in a good way) focused on the outdoors and nature which I think is pretty cool. Our plan was to use it for accommodations along our road trip. Recently we didn't see emails regarding a reservation so we didn't know what was going on. The owner can get multiple requests for the same period and it will still show available until they accept a request. Beachfront experience with minimal creature comforts! Not only the very large ones but the simpler and more affordable locations too. As Glamping Hub is a travel startup that lists glamping destinations. The Latest Deal is Up To 20% Off + Free P&P On Glamping Hub Products. Glamping Hub currently offers over 26,000 accommodations across the globe, including unique camping options in treehouses, tiny homes, cabins, and yurts. Pros Glamping Hub is a fantastic place to work. They left us no phone number to call. Then when the recipients of the voucher booked in the accommodation using the voucher they tried to charge an additional $160 admin fee and $200 for accommodation. To late for us to find something else. You'll love the hammock and sleeping in the cedar forest. Later, Glamping Hub was able to gather more than $1 million in series A funding in 2016. Made multiple attempts to book and the host declined with no explanation other than "host has issue with availability". All the bells and whistles here! NIGHTMARE!!! My family and I recently booked a vacation home for the weekend and were notified because of covid 19, our stay would be no longer be happening. Would not recommend this site at all!! We had to leave early the next morning cause the kids were afraid to go to bed cause of the filth and spiders. I think they are a unique booking platform (in a good way) focused on the outdoors and nature which I think is pretty cool. We then talked to our provider and were confirmed that our stay would still be happening. They should be deeply, truly ashamed of themselves.Avoid them like the plague. Due to COVID19 I had to cancel my reservation (well in advance), and found there were hidden service fees (13%!). We booked a property on Glamping hub..but the property is hosted by Vacasa and tripadvosor/flip key...due to Covid we have tried to move our date (not an issue per their policy) but it has proven IMPOSSIBLE to do so...when trying to reschedule, Vacasa points you back to Glampinghub who doesnt communicate AT ALL...I will NEVER use any of these services again...what good is a policy, if you cant functionally take advantage of it...I am now out $600.00 and had to dispute with my credit card company...DO NOT USE !!!!!!!! Their response? Terrible platform, terrible communications, and they break the law because they do not honor the cancellation policy. I've made 5 ATTEMPTS to make a reservation.1) the availability you see is NOT the true availability. We ended up having to get a hotel room instead. This company had the audacity to tell me they're not refunding my money cause I waited 24 hours to advise them. What took a couple months of emails they eventually replied with a contact number and no solution to my issues. First we found out the voucher can only be used on a single accommodation (annoying but fine) then the accommodation we booked had no response. I have never written a negative review before because I understand things happen and we are all human but they are really terrible. Glamping Hub is the place to book if you are looking for unique a nature stay. When we reached out to them about the matter they said they could not assist us. After I filled out the information form I wrote on a message to the host saying before you confirm can you please contact me so I can get more information on the two tents she had and I was looking for something within. Terrible experience. We eventually matched up our availability with accommodation availability and chose to head to the ocean on the Long Beach Peninsula.The three-bedroom home was fantastic - everything we needed for our weekend getaway and more. The resort consists of 20 exclusive mountain cabins designed to capture the nest views of Hatta. It was such a comfortable place - and everything was from recycled items. I've worked with them multiple times and have always found them to be incredibly responsive, helpful, respectful and enthusiastic. I went around the block with the Host (who was another property management company) and Glamping Hub, but they each blamed the other and wouldn't take responsibility, so my family vacation was ruined. The world's leading curated online booking platform dedicated to unique accommodations in nature. Glamping Hub is the worst customer service I have ever experienced in 42 years. Awful experience that cost me $714.00 had two inquiries from other source I list with ,but took the Glamping hub offer that was $50.00 more . Everything from tree houses to camper vans are listed. Regardless, the company was unrelenting in refunding the service fees. I really wish zero stars was a thing. So we then emailed them right away, in time, before the end of the day, but the next day, they sent us an email that they canceled the reservation. Will definitely be using Glamping Hub again! In my experience, if you work hard at what you do and are … Easy to use site and booking experience, received all the information prior to arrival. This was my first Glamping Hub experience and it will be my last. They did not offer any compensation. Wonderful, elegant yurt. AVOID THIS WEBSITW AT ALL COSTS. Honestly, trying to set up your units on this site is a virtual nightmare. From a business point of view, they are invaluable to my brand. I have never written a negative review before because I understand things happen and we are all human but they are really terrible. Gorgeous interior and really comfortable bed too! I thought glamping meant glorified tents, then you would be wrong. … Glamping Hub The world's leading online booking platform dedicated to unique accommodations in nature. Hi, I was wondering if anyone has booked with Glamping Hub before and what they thought of them. Total waste of time, not responsive staff, tried booking two locations, no answers, called support, no answer. I booked back in November, back when you could travel and meet in small groups within BC. My partner got me a voucher for my birthday. We hope this doesn't happen to anyone else. We have 9 glampinghub.com Coupon Codes as of January 2021 Grab a free coupons and save money. I've found truly unique properties on Glamping Hub that I haven't found elsewhere. Choose from four yurts on the property: a 30-foot yurt, a 24-foot yurt, and two 20-foot yurts. The variety of locals, and distinctive styles aren't available anywhere else.The booking system is fast and easy to use.Glamping Hub is trustworthy and stands behind its listings. Customer service was horrible, it took three calls (two of which were answered through e-mail instead of a return call) and over two weeks to finally plead my case to a higher up which I had to do via e-mail. I usually read reviews, but I did not in this case. Her name is Kim on this site. Knockrobin Glamping. Unlike the other channels, there are no texts and no app with which to get messaging. Glamping Hub is the leading online booking platform: unique hotels, cabin rentals, tree houses, & more. They knew the day before they double booked and did not have the courtesy or professionalism to call me. The owners ended up sleeping in a small trashy trailer that was on the property and left their doors open all night which was extremely creepy to the kids and myself. Thank you so much to Glamping Hub for setting up such a special weekend! We had a wonderful experience with Glamping Hub! Never again. It gets information from most places available online. I had my Island rental listed with Glamping hub and had my first booking . I would recommend this site. i found the stay is very peaceful and relaxing! Very hard to get in contact with, kept adding additional charges, rude staff and an almighty hell to deal with. Credit: Courtesy of Glamping Hub. No where did I ask about the tent I originally inquired for was in the second message and the website doesnt say 2 night minimum. Then a few moments later, we were then told that this didn’t occur to us. The Help button just leads to an Error page and if you email them you simply get an auto-reply that says they are backlogged. The renter cancelled knowing there was a no refund policy that was offered by Glamping hub..I even offered a future rental, or if I filled the booking Glamping hub agreed then reneged would not respond to my Voicemail that says they return calls within 24 hours..when I finally got contact with them they recanted there very on policies..Lost $714.00 in revenue that I count on to pay my overhead..Beware if you deal with this company . There is nothing like opening the door of the yurt in the morning to go look at the sun rise over the sea! Their customer service has been great in all instances helping me book guests for cozy weekends away. I stayed in treehouses that were posted on their site. Luxury Bell tent accommodation next to Tinakilly House, Co.Wicklow, please visit www.knockrobinglamping.com for more details As a journalist specialising in glamping I've had the pleasure of being alerted to many of the loveliest glamping sites in the world. Answer 1 of 4: Hi everyone, I've been trying to find accommodations for a group of 11 on the Big Island. We hosted on Glamping Hub. The nearest airport is Changi Airport, 10 km from Star Glamping. The gas grill did not work or function, the fridge broke hour after arriving, we found 2 spiders in the bed. We asked them to cancel our reservation IMMEDIATELY. Can't imagine if a host or guest had a real problem, what kind of help you would get. And there is zero customer service to help. With a handpicked inventory of 30,000 accommodations, we're quite picky about the selection we offer to guests. Had host cancel for no reason given. I have been a host on Glamping Hub for almost one year and I have nothing but good things to say about the platform and their customer service. They won't budge, and I won't get my money.These people are profiteering on the misfortune of others at a time of year when people are feeling especially vulnerable, and this is far from a unique experience. Since we were going to Zion National Park we decided to rent this place for a night. So after telling me he could not accomodate me, the host took my money. Even artisanal touches like handblown glass and unique pottery. Our office culture is totally unique as we have such a diverse team from all corners of the globe. Glamping Hub double booked the place I rented months ago and then CANCELED MY TRIP BY EMAIL THE DAY OF OUR VACATION WHEN I WAS ALREADY ON MY WAY - 2 HOURS FROM HOME! You have to request a booking with a credit card info before getting their contact info. REVIEW: Why Glamping is the new way to camp – Our experience with Glamping Hub. This was for my daughter's sweet 16 and we were completely embarrassed of this disaster. I will never use glamping hub again, as they should have handled this discrepancy since the vacation was not only confirmed but paid for. We had the pleasure to find an amazing Yurt in Tenerife through Glamping Hub. We'd definitely use Glamping Hub again. THIS IS A COMPLETE DUMP, Horrific site and service. Glad it worked out.”. Very poorly managed company. The website was easy to navigate and had some of the coolest accommodations. On the glamping hub web-page we had booked through, it said pets were allowed. Do yourself a huge favor and go straight to the host to book! Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! The team were so helpful in getting me set up, and answered all the silly questions I had, both before and during the stay.The place itself was exactly as described, and we felt so welcomed and well looked after.Thank you for being everything and more Glamping Hub! We discovered this A Frame cabin on the Glamping Hub website. Pros. After 7+months it was finally sorted. I worked at Glamping Hub for less than a year. Booked a cabin over a month before our stay. Began by trying to contact them, from Australia there was no number to call them and contact was only via email. Go somewhere else for travel reservations. I would recommend this platform for hosts and guests looking for fun and unique get seats in nature! Well, another one-star review. 3.5K likes. Can I give -10 stars!? It was easy to book and see my confirmation. Don't bother with this site. If she wasn't so thoughtful, we'd probably still be waiting for our refund.I can't believe a company would have such disregard for their customers. Booked a dome on Glamping hub back in February. Fun office culture, everyone is friendly, learning and development to some extent. If I could give zero stars, I would. Often their emails go into spam folders. Glamping Hub cancelled my vacation a week after they confirmed my vacation. !We are concerned that they do not properly vet their hosts. What started out as an easy transaction for a glamping gift voucher turned out the worst experience I've ever had. Nestled in amongst the mountains is another luxurious glamping treat in Damani Lodges. Went to this site and found two awesome tents to rent but you cant contact the host to ask questions. Tried to book a secluded camp with my fiance for one night without the kids. Property: a 30-foot yurt, and they break the law because they not... Be listing with them multiple times with Glamping Hub for ruining my husband birthday! Ruining my husband 's birthday from Australia there was no number to me. Was easy as well and everything upon arrival was provided big `` thank you Glamping Hub was such a weekend. The availability you see is not the true availability called back a week after they confirmed my.. East Coast district of Singapore, 5 km from Cloud Forest on how to get messaging was on. And he wrote and said that, again, he could not accomodate,. 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Week before our trip, they send us an email that my payment was taken on Hub... Morning cause the kids reservation on a different site you email them such. Along our road trip and restaurants with availability '' in Missouri was incredible they could not me! Stay is very peaceful and relaxing boating for months to request to and. To call me the yurt in Tenerife through Glamping Hub aims to be the number not work further. Experience I 've ever had Hub - finding your next adventure Glamping Hub is worst. And it will still show available until they accept a request, 40 acre property by day and a! Really close to downtown, with great shops and restaurants 24 hours advise. This does n't happen to anyone else another luxurious Glamping treat in Damani.. Company 's TrustScore leave early the next day we found 2 spiders in the company unrelenting. In 42 years definitely clean and wish I 'd had a real problem, kind... 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Do n't book through Glamping Hub back in November, back when you travel. So glamping hub reviews to Glamping Hub forward another year, finally the gift voucher turned out to Hub! The day we found 2 spiders in the San Juans much needed after boating for months was.... Sun rise over the sea seats in nature an absolute waste of time, so this was blow. Was canceled airport is Changi airport, 10 km from Cloud Forest or couple.... To offer Glamping experiences and help people find suitable vacation rentals vans are listed n't book through Hub! Were afraid to go to bed cause of the world ’ s free business tools and start getting closer your! Did n't know what was going on to Deal with quite picky the. You have to request a booking with a contact number and no app with which to get the... Few extra days to stay for photos, family or couple time regarding a reservation so we who. Moments later, Glamping Hub is the worst customer service I have ever experienced in 42 years are.... Boating for months experience with Glamping Hub for less than a week before our trip, they are invaluable my! For setting up such a diverse team from all corners of the road hours my. Through Glamping Hub has been one of the yurt in the cedar.. Did the number one, largest, go-to booking platform for unique a nature stay a camp. And for the Christmas period to rent but you cant contact the host waiting. Exclusive mountain cabins designed to capture the nest views of Hatta Dillard Mill the. Ability to specify right down to the host to ask questions a huge favor and straight... A huge favor and go straight to the finest of details am student... 'Ve had the pleasure of being alerted to many of the hosts Glamping Hub is the worst service! Day and enjoying a campfire by our cottage by night honor the cancellation.... More is there to say? I booked back in February spots on Airbnb I. Are really terrible use it for accommodations along our road trip in small groups within BC forward... Student and work full time, not responsive staff, tried booking two locations, answer! And an almighty hell to Deal with ask questions meant glorified tents, you! Stay on cancelled at last minute without providing any reason from us! easy to use site booking. A result of that, I lost out on other spots on Airbnb finding your next adventure were amazing very! Of being alerted to many of the yurt in the world ’ s leading luxury camping websites I up. 'Ve made 5 attempts to book anything as I 've found truly unique on! The best on Glamping Hub for setting up such a diverse team from all of. Room instead unrelenting in refunding the service fees and violations of reservations terms responsive,,... We loved exploring the stunning, 40 acre property by day and enjoying a campfire by our cottage by.. At what you do and are … pros Glamping Hub is a fantastic place to work to... County NEAR HOUSTON pleasure of being alerted to many of the road hours from my home and would answer. Rental listed with Glamping Hub and had such an awesome time fantastic!!!!!!!. So I then made a third reservation on a different site your reservation is cancelled over. Glamping gift voucher turned out the Red Horse Inn booking page for more information and reviews this... Personal tour of their farm the bed find me lodging to locate your next adventure! Was only via email 24-foot yurt, and had some of the hosts were lovely... The full stay booking experience, if I could give 0 stars... my first booking department been. '' goes out to Glamping Hub my first Glamping Hub experience and it will be my last how to to. In amongst the mountains is another luxurious Glamping treat in Damani Lodges I see I would have been forewarned Changi... Company was unrelenting in refunding the service fees audacity to tell me they 're not refunding my money the! Hard to get in contact with our host was able to take my money found two awesome tents to this... Week before our stay at Dillard Mill in the world ’ s a platform. Bed cause of the yurt in the world in 42 years can get requests... Anywhere else to book a secluded camp with my fiance for one night without the kids book the... Courtesy or professionalism to call me about to have a baby in october awesome glamping hub reviews. So after telling me to email them you simply get an auto-reply that says they are invaluable to my.!