You can also experience issues with unresponsive screen when you use a device in wet conditions or the phone gets wet. People Also Ask. Step 2. Dry soldering of touch screen connectors; 5. An iPhone touch screen that is not responding can be a challenging problem. If the screen is protected with a screen guard that has become dirty, replacing it with a new, clean one would be the safest solution. You can follow the easy steps described below to remove an unwanted/culprit app from your iPhone: If the general solutions fail to help you fix the issue, you can try the following advanced solutions: The first thing that you should and must do as soon as you detect that your iPhone is not behaving as expected is to power off and then power it back on. Power the phone back on and see if the issue is resolved. The primary reason the touchscreen becomes unresponsive is due to a fall or multiple falls. If you have updated to a newer iOS, downgrading back to the earlier built could fix the issue. Product-related questions? There could be several reasons for this and depending on the root cause, the rectifying solutions may vary. Tap on the “X” sign in the app window > Tap on “Delete” in the pop-up message > Return to the App Store and re-download that app. Put iPhone 7 Plus or iPhone 7 In DFU Mode. Hold both the Home and the Top (or Side) buttons. Go to Apple’s App Store > Tap on the update tab and select the app you want to update > Tap on Update. If your iPhone screen is dirty or is covered with dust particles, either or both of the two may block the direct contact of your finger's touch with it. Follow this guide to fix your iPad with simple steps. iPhone/iPad Screen Not Responding to Touch. You should also set your iPhone to turn off the display when you are not using the device – it will save both energy and will prolong the screen’s life. We got many questions from the iPhone owners, such as how to fix iPhone 6 Plus screen not responding or how to fix the iPhone screen that won’t work. That said, adjusting the 3D Touch Sensitivity manually is yet another way you can make your phone's screen respond to your touches normally. Use clean water to wash off any saltwater, food or filth in your device > Wipe out the phone gently. As we said, an interaction may be interrupted following an app or iOS update. To use dr.fone to fix unresponsive screen issue in your iPhone, you can: iPhone's screen getting unresponsive is not an uncommon issue. This issue is one of the commons ones. Switch off your iPhone/iPad > Remove any power sources. However, since your iPhone fails to detect your touch at all, and a normal restart requires you to slide the slide to power off on the screen, the only option you're left with is force restart. If your iPhone has zero storage available, you may encounter the touch screen unresponsive issue. Two Apple experts explain what to do when your iPhone touch screen is not working!First, hard reset your iPhone. Step 1. Note: If iTunes launched automatically, and an information box came up telling that you're in Recovery Mode after you put your phone in DFU Mode, you can safely ignore the message and click OK on the box. Your iPad is stuck on Apple logo? Plugging your phone to a power outlet and leaving it alone for 20 to 30 minutes could charge it enough to fix the problem. You should know that having your iPhone/iPad screen not responding and having cracks on the device screen are two different things. It's in perfect condition and I think I got a bargain. However, because the process erases all your data from the phone and puts it to factory default, any information or files stored on your iDevice will be gone forever. 1. In this case, take off your gloves to check if the iPhone screen is responding after cleaning. This way your iPhone will restart with all its settings reset. The solutions explained in this section are general and do not require any technical knowledge. Press and hold down the Sleep/Wake button, and slide the slide to power off the bar when it appears on the screen. If your phone's screen has become unresponsive, responds late, or responds only when touched in certain areas, removing the screen guard may fix the problem. If the problem is still there, you can try turning off the. Remove any cases or screen protectors. Don't worry! Always use quality screen protectors as low quality ones prevent the screen from detecting the touch of your fingers. Fix: iPhone/iPad Screen Not Responding to Touch – Reset All Settings. In order to resolve the problem, you can try removing both of them, first, one at a time, and then both of them together if the issue is not fixed. Use the slider to adjust the sensitivity level > Turn 3D Touch off and on by using the slider on the top of the screen. Seen only in iPhone 6 Plus models, the term ‘Touch Disease' refers to the issue where the phones stopped responding to the touches after they fell on the floor for a couple of times, and the cables connecting to the logic board got to lose. To adjust 3D Touch Sensitivity in your iPhone, you can: Over-populated device memory could be another major factor your iPhone may respond late to touches. 3. iPhone Stuck on Apple Logo After Reset, 5. However, if none of the above solutions is helpful, you should rather look for technical assistance from Apple itself. You can follow the instructions below to check the available memory on your iPhone: Note: An alternate method to check the device's memory is, connect your iPhone to a Windows or Mac computer, launch iTunes, click the Phone icon from the top, check the memory from the top section of the right pane of the Summary window. If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, contact Apple Support for your iPhone or iPad. Restore your iPhone data back once the process is done. The device is quite costly, so any issue that requires repair is automatically frustrating. Grab a clean lint-free soft piece of cloth, preferably microfiber. However, the screen guard may sometimes cause the touch screen fail to respond. If you do not turn find My iPhone off, then you will not be able to reset your phone back to factory settings. Hold the Side button and wait for the Apple logo to appear. If your screen works after removing an accessory, try using a different socket, cable or charger. Next, gently wipe the moisture off the surface with the dry part of the cloth. When it stops working, it means that your main line of communication is cut off from the world. Contact Our Support Team to Get Quick Solution >, Contact Our Support Team to Get Quick Solution >. When this happens, most users rush to the nearest Apple Store only to find that the problem was not as frightening as it looked like. Restore your iPhone in recovery mode or DFU mode may resolve iPhone touch screen problems. For software problems on your device, we have given the best methods … iPhone or iPad screen not responding to touch? Hard-press the upper-right corner of your device's screen for a couple of seconds. Step 2. There are many reason why the iPhone screen becomes unresponsive and one of the top reason is that the iPhone may have iOS related issue or there could be many programs running at the same time or the touch screen may be physically damaged and so on. Step 1: Gently remove the screen guard from your iPhone. If the iPhone X or iPhone 8 touch screen not working in iOS 11 is caused by incorrect settings when iOS update, you can try to fix this issue by resetting … The first thing we need to do is figure out why your iPhone touch screen. Then, you should dry out the device before attempting to use it again. The first thing to do if your iPhone screen is not responding to touch should be to force restart the device. Why the iPhone Touch Screen Stops Working? This article teaches you ways to solve GPS not working on iPhone 6 and other iPhones. Or visit your Apple ID or iCloud Account via a web browser and remove the device there. The first thing to do if your iPhone screen is not responding to touch should be to force restart the device. Sometimes, you may need to update a specific app that freezes your screen. Your iPhone 6 touch screen may stop working due to many reasons. In the following guide, we will share with you 7 simple yet efficient solutions to fix the iPhone Xs (Max)/XR/X/8/7/6 screen not responding problem, also apply to resolve iPad screen not responding to touch issue. If you notice that it only stops working when you’re using certain apps, then the apps may be the problem. 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