I don't know if it's the radio connection or the connection at the armrest. Put the USB drive in the cars USB slot (ensure no SD card or other USB is in the slots) Turn car to ACC position (do not start the car) Remove USB Drive while Uconnect is checking the integrity of the ISO (during Pre-Update ISO validation) Turn car to Off; Open the door (this will shut everything off) Close door - wait about 30 seconds Charging via USB port on Radio USB Stick - Play Music via USB direct connect to Radio STORAGE SD / USB supported File Size Hard Disk Total Space (GB) Music Storage Space (apx GB) Approximate HD Song Capacity 32 GB 8.4A - RA3 MUSIC FILE FORMATS WAV MP3 WMA WMA 10 PRO WITH VBR AAC AUDIO (.AAC OR .MP4) AAC AUDIO (.AAC, .MP4, OR M4B) MUSIC CONTROL Extract the Uconnect Software update file – it will have a . Took it back to the dealer, and their guys monkeyed around for an hour to no avail. Because DVD video is some kind of MPEG-2 video, this format is supported by nearly all DVD players. I have a USB jump drive with a number of MP3 music files on it. Page 95 94 NAVIGATION Before the system starts to update the map, you are warned that the update takes some time. Check here to see if your Uconnect® system is due for a software update. I recently received an offer from Uconnect to update my system in my 2016 Challenger Hellcat for the low low price of $149.00. There is also an update to the uConnect Access APP for your smartphone. Put the USB drive in the cars USB slot (ensure no SD card or other USB is in the slots) Turn car to ACC position (do not start the car) Remove USB Drive while Uconnect is checking the integrity of the ISO (during Pre-Update ISO validation) Turn car to Off; Open the door (this will shut everything off) Close door - wait about 30 seconds It IS plugged in. Third, post #3 asks about using a different VIN. It seemed like the USB drive that had been working no longer did. Can’t find any documentation on supported file types so I loaded some on a USB drive and plugged it in. I have a USB jump drive with a number of MP3 music files on it. I found it here: Download Uconnect update?? 5th Gen UConnect systems. I downloaded the file from the VIP site, then extracted the compressed file to the USB stick. 2. Last night with the ignition in the "ACC" mode, I inserted the USB stick into the slot below the radio. I have a uconnect 5 now. Also tried stick in first then turning to "RUN". Please try again later. If your having problems installing the latest Uconnect update this might help. 4) The USB connector can play MP3, MP4, WMA, WAV, AAC files from either USB connector. Saved to my Desktop. 6) The "Uconnect" is a separate system in the Mitsubishi radios and built into the Harman radios. BIG SAVINGS! When I inserted it into the USB slot in the compartment bin of the front console, it indicates "Reading USB" and then says "Files not supported." Here’s full PDF instructions from Chrysler – Uconnect 8.4 software update instructions or… Just hit the steps below! I have usb drive at FAT32 and only had the swdl.iso file on it. The .zip file I'm getting extracts several files and subfolders of files. I am currently running 16.13.13 and want to upgrade to the latest and greatest because I have been thinking about updating my maps. just to share for those that are not familiar how to update the Uconnect Software. P.O. The USB still provides power to a device just no data connections. 2015 Challenger Hellcat (Legmaker vs. Stock) Fly-By, 2016 Circuit of the Americas - Hellcat Acceleration, Software Update for Uconnect® - Check For Updates, VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. device. Plugged it into the USB port hidden in the center console Pressed the Phone button and said "Setup-Software Update" The system responds "please connect USB Mass storage device to connector". - A BLANK USB Thumb Drive (now recommended to be at least 4GB). 5) The Uconnect USB will not read JPG files at all. I have been trying different file types, loaded on a 64 meg memory stick, through the USB input in the center console. They couldn't even get it to recognize their many UCONNECT update USB devices. Some kind of short or it's getting pulled loose or something like that. Updating to 18.45.01 is supposed to fix those problems. I had some movies using a 32GB stick, FAT32, movies less than 1GB and used both MP4 and MKV video movie files. I note the nav update I downloaded only goes to 4.14 not 4.30 which is for the later model radios. I found a few "how-to" on other forums but it probably work for the new 8.4 Uconnect … Fixing “Device Not Supported” Problem. Do you really have to leave the car RUNNING the whole time it's updating? took the USB stick plugged it into the USB port in the vehicle. It will not play music. So I just went to my garage put the I pod into the USB port and it started right up no problem. My F150 and Genesis both could read the jump drive and play these files through the media system in the vehicle. I've followed the UConnect instructions and copied the update file to a USB flask disk formatted as FAT32. 2. Call 1-877-855-8400. To play the file, you must encode the file again by using the original source in a supported format, such as the .wmv format. It's got the "old" Uconnect 8.4. You can then sent the file to your drive with the USB. Box 21-8007. For a better experience, please enable JavaScript in your browser before proceeding. I've tried on 17.35.41 and got: "Files not supported" message when I pluged in usb (and there is no light on the usb which should indicate file transfer). It will only charge my phone. You also should note that attempting to use HTTPS reveals UConnect has an horribly insecure setup — a mis-configured service far behind on critical fixes. I tried with original swdl and with changed manifest.lua where I put: local version="17.35.41". If you run into any issues during the installation, you can call Uconnect customer support at 1-877-855-8400. Comes up with "Files Not Supported". THE FOLLOWING IS REQUIRED IN ORDER TO UPDATE: - The EXTRACTED Update File (swdl.iso). What is the difference? Total items in cart: 0. Older thread but same problem..USB ports not working. Auto Tech Security. First, most of the new browsers will extract the file after you right click on it. These files are not supported in an .avi file type. Quick Advice. However, when I plugged in the USB hard drive to my PS4, I was prompted by the message that “The USB storage device cannot be used.The file system is not supported. Well, there is nothing wrong with either. Simply enter your vehicle identification number (VIN) to check for any updates. NOTE: See the USB Connector section of this manual for Can't you just have it turned on without running? It will then reset that USB port after the system has been shut down and restarted. Took it back to the dealer, and their guys monkeyed around for an hour to no avail. after which you must pay yearly if you want the service. Box 21-8007. Available Uconnect ® Theatre features two 10.1-inch high-definition touchscreens, two touchpad remotes with Bluetooth ® connectivity, a USB port For supported file formats, please refer to the USB Port section of the owners manual on the DVD. It seems like folks have been able to download an update and install it themselves for free. When I start my truck my media hub will default to the CD player if I didn't have the hub selected when I turned the truck off. Check out our current sales. My F150 and Genesis both could read the jump drive and play these files through the media system in the vehicle. You can find on eLum the official website of FCA Italy S.p.A. the Owner Manual of your Alfa Romeo vehicle. Insert stick into media hub. If you need support with your Uconnect™ 5" Radio Nav device, please click here . So they scheduled me to come back out to "diagnose and repair". Finally figured out it wasn't bad USB ports but simply how I burned music on a 32G flash drive. Support Center Aviation Support Marine Support. 3) Media can not be sent to the radio HD from the Uconnect module for uploading either. It can work if your model year and radio equipment are the same. I put folder "backup" and files: script.lua and swdl to the root. The size limit on files is 2GB, not 1GB as I originally though. Select OK. I wonder what happens if you enter a different VIN and install the update. However, I can't get UConnect to work with the exact same jump drive. So they scheduled me to come back out to "diagnose and repair". I would insert the usb and then without starting the car just put it into run and waited and nothing showed up. 8.5gb total and I see some NAV updates in it. But still under warranty, as those modules run around $115 otherwise. 1. Prepare a USB device . I would do it. Is it worth the upgrade? I had the songs on an old Ipod before that and it worked but now it won't read as well. Another thing to think about is that the installation is not instantaneous. NOTE: See the USB Connector section of this manual for But the update info sounds interesting about the calculation improvements and fix for lost gps signals which has happened to me a few times. Uconnect Media Player does not play music from a properly file formatted USB Drive without increasing or decreasing the volume knob 1 click. Google research indicates that there is supposed to be a .iso image in there but I find none. Depending on your current level of software already running, there may be 15 individual updates to the system. Confused. Simply enter your vehicle identification number (VIN) to check for any updates. 10 — USB Connector Connect a supported device into the USB Connector (10) to play music and to copy music and picture files to the internal hard disk drive. 4) The USB connector can play MP3, MP4, WMA, WAV, AAC files from either USB connector. I'm thinking it's the usb port that's bad. 8.5gb total and I see some NAV updates in it. I tried loading various video formats from the USB port (MKV, AVI, MP4, WMV) and MP4/M4V is the only one that Uconnect will read. I've tried on 17.35.41 and got: "Files not supported" message when I pluged in usb (and there is no light on the usb which should indicate file transfer). UCONNECT.8.4AN_RA4_17.43.01_MY14_NAFTA.ZIP The MY14 is why I am not sure. 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